Terms of Service

1. Accounts

You must provide accurate registration details, keep your credentials confidential, and be at least 18 years old. You are responsible for activity under your account. Tell us promptly at [email protected] if you suspect unauthorised use.

2. Plans, billing, and trials

• Paid plans are billed in advance on a monthly or annual cycle and renew automatically until cancelled.
• Subscription payments are processed by Stripe. We do not store full card numbers.
• Fees are stated on our pricing page and are exclusive of taxes unless stated otherwise.
• Except where required by law, payments are non-refundable. We do not give refunds for partial periods. You may cancel at any time, and cancellation takes effect at the end of the current term.
• Plans include usage limits such as participants per session and stored responses. We enforce these limits and may require an upgrade to exceed them.
• We may change prices with at least 30 days' notice before your next renewal.

3. Your content

You keep ownership of the sessions, questions, media, and other content you upload. You grant us a limited licence to host, process, and display that content solely to operate the Service. You confirm you have the rights needed for the content you upload, including any images and brand assets.

4. Acceptable use

You agree not to:

• Break the law or infringe anyone's rights.
• Upload malware, or probe, scan, or attempt to breach the Service or its security controls.
• Automate, inflate, or manipulate voting, or evade participant and usage limits.
• Post harassing, hateful, defamatory, or explicit content, or display such content on a public screen.
• Resell or sublicense the Service, or use it to build a competing product.
• Overload our infrastructure or interfere with other customers' sessions.

5. Hosting sessions and participant data

If you host a session you are the controller of the responses you collect. You are responsible for telling participants what you collect and why, obtaining any consent required, and honouring their privacy requests. Our role is to process that data on your behalf as described in our Privacy Policy.

Sessions can be made public or left open as unattended signage. If you run a public or always-on session, you are responsible for moderating what is shown on screen and for the suitability of the content in that setting.

6. Availability and support

We work to keep the Service available but do not guarantee uninterrupted operation. Live sessions depend on your network, devices, and third-party platforms such as casting and conferencing hardware, which we do not control. Planned maintenance will be announced where practical. We do not offer a service level agreement, uptime commitment, or service credits unless we agree to one in a separate signed written agreement. We are not responsible for delays, interruptions, or failures caused by events beyond our reasonable control, including outages at our hosting, network, or payment providers, internet or power failures, and acts of government or nature.

7. Intellectual property

The Service, including its software, design, and trade marks, belongs to us and our licensors. These terms grant you a limited, non-exclusive, non-transferable right to use the Service; no other rights are granted. Feedback you send us may be used without obligation to you.

8. Copyright and DMCA

To report infringing content, send a notice under 17 U.S.C. §512 to our designated agent at [email protected].

9. Third-party services

The Service integrates with third-party products such as Stripe for payment processing, identity providers, conferencing tools, and casting devices. Your use of those products is governed by their own terms, and we are not responsible for them.

10. Suspension and termination

You may delete your account at any time from Settings. Self-serve deletion is immediate. It removes your profile, sign-in, projects, sessions, and responses, and cancels an active subscription. There is no recovery and no export window after you delete. We may suspend or terminate access if you breach these terms, fail to pay, or create risk or legal exposure for us or other users. On termination your right to use the Service ends. Responses past the plan limit are counted per question. From sessions run on a Free account, overflow past the first 50 responses on each question is locked after the session and deleted 30 days after that session ends if the host is still on Free.

11. Disclaimers

To the fullest extent permitted by law, the Service is provided “as is” and “as available” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Nothing in these terms excludes liability that cannot be excluded by law, including your statutory rights as a consumer.

12. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, goodwill, or data. Our total liability arising out of or relating to the Service is limited to the amounts you paid us in the 12 months before the event giving rise to the claim.

13. Indemnity

You agree to indemnify and hold us harmless from claims, damages, and reasonable costs arising from your content, including content you upload as a host, your failure to obtain any participant consent required, your use of the Service, or your breach of these terms or of applicable law.

14. Changes to the Service or terms

We may modify the Service and these terms. For material changes we will update the date above and give reasonable notice. Continuing to use the Service after changes take effect means you accept them.

15. Governing law

These terms are governed by the laws of Texas, and state or federal courts in Cameron County, Texas have exclusive jurisdiction, without affecting mandatory consumer protections in your country of residence.

16. Contact

Novemus, LLC, a Texas limited liability company, d/b/a Answerama
5900 Balcones Dr Ste 100, Austin, TX 78731
[email protected]